Terms and Conditions
The Primary Occurrent is the online retail platform co-created by soca and Zhen Feng Object Workshop. Based in Singapore, soca and Zhen Feng Object Workshop have been working out of the same studio space at Ubi Techpark since 2016.
Here are some points of understanding for you to consider, before making a purchase from us:
- On Availability and Pre-Orders
We craft objects in small-batches, and occasionally create unique objects out of curiosity and for the love of experimentation. Our stocks are highly limited and we have absolutely no interest in scaling up our production at the moment. We truly enjoy having full control and ownership over our design and craft processes, each reinforcing one another. We may produce slowly, but we create carefully. For this reason, we do not accept pre-orders.
- Price and Payment
All Prices (ceramics, furniture, delivery, etc) listed on our website are quoted in Singapore Dollars (SGD) and exclusive of the prevailing GST. Full payment is required to place and confirm your order through our webshop.
- Shipping and Delivery
We do not ship outside of Singapore at the moment. As we hunker down and stay in to minimise the spread of covid-19 together, we are not offering self-collection during the Circuit Breaker Period.
From 10th April to 4th May 2020, delivery will be available everyday 10am - 12noon or 2pm - 4pm only. We will be contacting you to arrange for delivery within 48 hours of your order.
- Cancellations and Refunds
We do not accept cancellation of orders once delivery arrangements have been made.
We only sell objects that we believe in. Due to the minimal processing of natural raw materials and the handmade nature of our products, there is often slight variations and the mark of the hand in each product. We do not offer refunds for our goods.
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Thank you for choosing to support local production. It means a lot to us especially in this time.